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Joined: Nov 2005
Posts: 35
Member
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Member
Joined: Nov 2005
Posts: 35 |
Here is some info that I have found a little odd. Calls that are answered by AA then transferred to an extension and then forwarded into voice mail is not considered a completed call, thus it doesn't create a call record. The same rule applies to DID calls to an extension that forwards to voice mail, NO CALL RECORD. I can't believe this info is not tracked.
"Instinctively Telecom"
Paul
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