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Joined: Dec 2005
Posts: 1,399
Member
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Member
Joined: Dec 2005
Posts: 1,399 |
You didn't say what happened after the caller was "cut off" but like you mentioned rt could also be the threshold level setting for the mailboxes. This is not available in ESI-Access or ESI Programmer but is an advanced level setting.
It can be tested by calling in and leaving a message at different voice levels. I would guess though that there is a better chance that it is a full mailbox or VM like John said...
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