Don't forget to set a password (even if you don't set password level (if it's not a 56S), even if you set all VIP users' passwords to the same as their mailbox number or something else that's easy. The VIP setup requires a password to be entered. Also, remind them to not change their password from their phone, as they will then be locked out of VIP until they update the password in VIP setup. Instead, they should change their password from the VIP user interface.

Justin