Took a call from a local business today that has a 911 notification in their display. They are fed up with their vendor nickel and diming them on every little item and wanted to know how to clear this message without a service call. Is that possible??. Takes me back to proposal time when they said they were going with xyz company. I told them at that time that this company is notorious for charging for everything. Hate to say i told you so but.....I TOLD YOU SO!!. anyway if i could help them out it would be great. It is a small Iwatsu system - about a year old. I can get more info if needed.