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Joined: Oct 2004
Posts: 180
Member
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Member
Joined: Oct 2004
Posts: 180 |
Need to determine what setup you are using. Is this a setup where the Predictive dialer is connected to the Telco lines on a separate T-1 and 2nd T-1 from the dial is fed into the ECS and bridges the outside call to a ECS user sitting on a channel from your dialer waiting to be connected? Or is the dialer using the ECS to access Telco lines connected to the ECS?
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