I have a customer that just asked us to take over his camera system. The installer won't cooperate and the last time he performed maintenance he disabled access for my customer. My customer uses EnNet to access the DVR but is unable to access it with his previous username and password. How do I determine the equipment manufacturer? I did not see any identification on the DVR except for a S/N. I need to gain access to the system and unless I'm wrong, every manufacturer has their own default username and password and don't necessarily use the same ports either. Any help will be greatly appreciated.

Jon


"It is better to keep your mouth shut and appear stupid than open it and remove all doubt"

Mark Twain