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Joined: Jul 2011
Posts: 13
Member
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OP
Member
Joined: Jul 2011
Posts: 13 |
I have a customer with a 500 and Simplicity vm. They want to use one of the ports as an announcer. Tadiran has a tech bulletin on how to do this, which I followed to the "T". The problem I am running into is with the hunt group. I set up the hunt group and leave everything at default except changing the type to ACD and adding the members. I took an available DID and pointed it at the hunt group in the Offset Filter.I must be missing something because when I call it i get a busy signal. I tried the same thing on an Office cabinet with a uCMC and got the same result. I don't have much experience using Hunt Groups other than for voicemail set up. If i set the group as UCD it works just fine. Any idea what I'm missing?
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