atcomsystems.ca/forum Forums Other TDM Phone Systems Sprint - Tadiran Telephones & Systems Coral 500 w/ Simplicity vm - using as an announcer

Pretty sure the port needs to be out of the VM hunt group and stand alone with ANNOUNCER to Y. You must have valid agents logged in to get something other than a busy signal. UCD are considered always logged in unless released, DND, or CFA to a destination. You won't trigger an announcer port until you have a valid ACD agent and they are busy.