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Joined: Nov 2008
Posts: 32
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Joined: Nov 2008
Posts: 32 |
Since the manual I have is issue E, 1997, I was wondering if anybody has the 1999 version that included the Eclipse software and Sentinal ACD?
Thanks in advance
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Joined: Jun 2001
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RIP Admin-Founder
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RIP Admin-Founder
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Joined: May 2009
Posts: 35
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I should be so lucky. I inherited support duties for our Executone 108 system and it took me two months just to locate *any* manual. Mine is Issue C from July 1997 - so you're already two versions ahead of me 
Executone IDS 108
Eclipse 2.0.0
VMS CVM SiL CPI VMI ANI 648 CA1 CACD500 Att CID TIME DLG LVFAC
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Joined: Nov 2004
Posts: 194
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Joined: Nov 2004
Posts: 194 |
issue E is more then good enough to support 108
what are you looking for specifically?
Executone super tech.
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Joined: May 2009
Posts: 35
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Nothing specific (yet). I've been charged with supporting the system for the near future and I just figured the most recent manual(s) would be best. I've got to figure out how to turn on and set up the ACD features, CID (but I think we need hardware for this) and beef up the VM system. We are currently on Eclipse 2.00 and I've no idea how to update that to get the benefits of a newer version.
Executone IDS 108
Eclipse 2.0.0
VMS CVM SiL CPI VMI ANI 648 CA1 CACD500 Att CID TIME DLG LVFAC
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Joined: Jan 2009
Posts: 73
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Joined: Jan 2009
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Check your list of options on the menu screen. If a type of ACD isn't there then you will need a download or a different CPU card. CID needs a PRI, T1 or a CID in line adapter. The voicemail is regulated by the green dongle unless it's a card.
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Joined: May 2009
Posts: 35
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Joined: May 2009
Posts: 35 |
As this is starting to get off-topic from the original post, I'll start a new post. Thanks!
Executone IDS 108
Eclipse 2.0.0
VMS CVM SiL CPI VMI ANI 648 CA1 CACD500 Att CID TIME DLG LVFAC
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