Hi all, just stumbled upon this site a little while ago. I was hoping to get some thoughts on the problem I'm having with our phone system. I recently started at a company that had an Axxess 8.0 system with loads of issues. One of them is the system rebooting in the middle of the day for no apparent reason. Through Inter-Tel and local service provider was told to upgrade to 8.2 to resolve this problem. did that, problem persists. Local service calls inter-tel and they tell him to apply the 8.2g patch to fix problem. Tried to do that, local service tech barely got our phones up and running before start of business day, but still with 8.2 not 8.2g. Under the maint. screen all flags are set to not reset, not force, etc...Yet it does.

Has this happened to any of you? Should I expect that getting 8.2g installed will cure the problem? Or do I just have a bum local service tech?

rob