<font face="Verdana, Arial" size="2">Originally posted by mrb:
It is always a little tricky to troubleshoot over chat. But a few things:
1. what size system?
2. Does it happen at the same time everyday?
3. There is a newer release of 8.2 which should be available very soon.
4. You can always shop for a new vendor.
5. Is there anything else you can provide me?</font>
Thanks for the replies! mrb;
1. approx. 300 endpoints
2. has happened around three seperate times (10:00 am, noon, and 1:00pm).
3. I think we just got there
4. Company I work for right now is evaluationg staying with Inter-Tel or go Avaya. Quotes in hand, just a matter of a decision to be made somewhere
We finally upgraded to 8.201q, since that upgrade - the monday before labor day- the system has not rebooted once. It's odd, we're running a pretty heavily hit Call Center and we're just not sure if the inter-tel system is our best choice going forward.
