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I stumbled upon this BB trying to get more info, this is a GREAT PLACE for knowledge!
I manage a small Axxess system and know a bit, but I have a few holes in my library of knowledge on what may be simple issues. I am trying to setup a test system so I can train others on the Axxess, nothing major just the basic stuff.
I bought a spare system with the NT 4-port voicemail, but I am not sure if it is complete. I have UM so I have a dongle, the new VM is a v5.118, does it need a dongle for the VM computer?
Also a question on the software. I am pretty sure all my cards are "flashable", that is as far as I go with the info. If a person was to upgrade the firmware is it as simple as just flashing the cards and putting in the new PAL chips??? And are PAL's backwards compatible? Like would a v6 work for a v5 install or do they have to be exact?
I appreciate any help that can be given!
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Joined: Aug 2001
Posts: 774
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<font face="Verdana, Arial" size="2">Originally posted by Divilish:
I stumbled upon this BB trying to get more info, this is a GREAT PLACE for knowledge!
I manage a small Axxess system and know a bit, but I have a few holes in my library of knowledge on what may be simple issues. I am trying to setup a test system so I can train others on the Axxess, nothing major just the basic stuff.
I bought a spare system with the NT 4-port voicemail, but I am not sure if it is complete. I have UM so I have a dongle, the new VM is a v5.118, does it need a dongle for the VM computer?
Also a question on the software. I am pretty sure all my cards are "flashable", that is as far as I go with the info. If a person was to upgrade the firmware is it as simple as just flashing the cards and putting in the new PAL chips??? And are PAL's backwards compatible? Like would a v6 work for a v5 install or do they have to be exact?
I appreciate any help that can be given!</font> First, Welcome to the board, and I will attempt to answer all your questions here. First, yes the voice mail will need a dongle for UM and a netwrok then to send messages to. PALs are not normally backwards compatably, tho I THINK between 6 and 5 they are, but mrb will chime in to make sure I am correct. Again between 5 and 6 yea, more or less it is pretty easy, above 7, and again I THINK you get into more problems. Inter-Tel keeps trying to make it harder and harder for us to work on these. ------------------ Voice and Data Cabling in DFW, [email protected] DnR Communications
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Joined: Jun 2005
Posts: 21
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<font face="Verdana, Arial" size="2">Originally posted by DnRComm:
First, Welcome to the board, and I will attempt to answer all your questions here. First, yes the voice mail will need a dongle for UM and a netwrok then to send messages to. PALs are not normally backwards compatably, tho I THINK between 6 and 5 they are, but mrb will chime in to make sure I am correct. Again between 5 and 6 yea, more or less it is pretty easy, above 7, and again I THINK you get into more problems. Inter-Tel keeps trying to make it harder and harder for us to work on these.
</font> WOW! Thanks for the quick reply....I already figured out the upgrade is killed, way too much trouble for an unqualified person like myself. But on the NT VM, I just have the basic stuff, no UM(that is my real system), does a basic NT VM have a dongle also? Or is the dongle only for UM? Now if I can just find a cordless phone that works inside by office....
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Joined: Aug 2001
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No dongle for regular VM. ------------------ Voice and Data Cabling in DFW, [email protected] DnR Communications
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Joined: Oct 2003
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Your PAL will not translate to 6.x. A 5.1 PAL will work on 5.2 software. BUT 5.3, 6 & 7 all required unique PAL's. VM works w/o the dongle. And I always defer to DnR when he puts in his $0.02.
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Joined: Aug 2001
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<font face="Verdana, Arial" size="2">Originally posted by mrb:
Your PAL will not translate to 6.x. A 5.1 PAL will work on 5.2 software. BUT 5.3, 6 & 7 all required unique PAL's. VM works w/o the dongle. And I always defer to DnR when he puts in his $0.02.</font> I sure am glad you are here to correct me. Thanks again sir. ------------------ Voice and Data Cabling in DFW, [email protected] DnR Communications
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