|
|
|
|
Joined: May 2008
Posts: 523
Member
|
|
Member
Joined: May 2008
Posts: 523 |
:whistle:
Do I need to reinstall it?
I have an MICS with a non-PRI T1.
If I dial an extension internally, it goes to their mailbox. If I dial their DID it goes to the Automated Attendant.
If I set the phone for (2) rings, it goes to the AA in (2) rings. If I set the phone for (6) rings, it goes to the AA in (6) rings. If I dial the extension, it goes to their voicemail box.
Scratching my head. And it's 1:30 in the morning doing this stupid cut...
Vielen Dank!!
|
|
|
Nortel Phone System Service in Canada
Do you need a Nortel Phone System technician or specific Nortel parts?
Atcom to the rescue! Our telephone techs have qualified experience servicing and troubleshooting Nortel CICS, MICS, & BCM telephone systems.
Service in Canada from sea to sea.
|
|
|
|
Joined: Jul 2005
Posts: 1,829
Member
|
|
Member
Joined: Jul 2005
Posts: 1,829 |
sounds like your did line is in your table try seting it up private to that extension make sure its not in your aa table
|
|
|
|
|
Joined: Feb 2005
Posts: 1,615 Likes: 1
Member
|
|
Member
Joined: Feb 2005
Posts: 1,615 Likes: 1 |
You need the REDIRECT DN patch for the NAM.
I will send you a PM with link.
|
|
|
|
Forums84
Topics94,562
Posts640,149
Members49,864
| |
Most Online5,661
May 23rd, 2018
|
|
|
1 members (justbill),
36
guests, and
69
robots. |
|
Key:
Admin,
Global Mod,
Mod
|
|
|
|
|
|
![[Linked Image from telcopc.ca]](https://telcopc.ca/files/pics/small-logo-sig.png){kind=logo}