Business Phone Systems

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Joined: May 2008
Posts: 523
Kaiser Offline OP
OP Offline
Joined: May 2008
Posts: 523

Do I need to reinstall it?

I have an MICS with a non-PRI T1.

If I dial an extension internally, it goes to their mailbox. If I dial their DID it goes to the Automated Attendant.

If I set the phone for (2) rings, it goes to the AA in (2) rings. If I set the phone for (6) rings, it goes to the AA in (6) rings. If I dial the extension, it goes to their voicemail box.

Scratching my head. And it's 1:30 in the morning doing this stupid cut...

Vielen Dank!!

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Joined: Jul 2005
Posts: 1,829
Joined: Jul 2005
Posts: 1,829
sounds like your did line is in your table try seting it up private to that extension make sure its not in your aa table

Joined: Feb 2005
Posts: 1,612
Joined: Feb 2005
Posts: 1,612
You need the REDIRECT DN patch for the NAM.

I will send you a PM with link.

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Toronto, Canada

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