Hello All,
Thanks again for all your help throughout this problem. I believe I have everything working again thanks in no small part to you all.
This morning as I was preparing to look over the two form, check the show status on the ext., and move it to my own phone's b/s/p location I noticed that there was a place holding ext for another b/s/p that was the same ext. with an addtional number on the end...our ext. are 3 digit and the place holder was 4 digit the first three of which were the ext. for the user. I changed this place holder to another number outside of our normal ext. range and tested again. I guess the vm system did not know what to do with this and just rolled the call back into the main greeting.
If anyone want additional informaiton on the issue or clairificaiton please let me know and thanks again for the help.
