Hi Nameless,

Thanks for your input, I've now got rid of the message after entering one of the options and they go where I want them to. I have just discovered 2 more peculiarities, first of all I don't get any caller ID, not even "unknown" when I dial in, is there somewhere I have to tell it to pass it through after the caller presses 1,2 etc.? It says the call is from 225 which is the first port on the SVMi-20E card. Second thing is when I dial the voice mail from an extension to check messages it all seems to work until I press * to exit, it then plays my recorded 1001 message that callers hear when they dial in! Any ideas why it should do that? Can I get it to just hang up? Thanks again for your help.

Regards,
Del

Last edited by Del; 02/17/13 12:27 PM. Reason: Typo