Hi all,
I recently moved an ESI 100 communications server. Old location used Verizon pots lines (never had issues) new location uses Optimum Online dial tones.
Since the move there has been constant problems with phone lines getting hung up.
It seems to be completely random and happens on all lines. When I monitor the lines from my butt set after they get hung I hear the fast busy signal from the phone company.
The only way to free up the lines for use is to unplug them and reconnect them at the modem or to reboot the Esi system.
Has anyone else experienced this kind of issue? ESI are having an engineer look into it and I have not spoken to Optimum yet.
It seems when I'm at the customers site I am spending more time resetting lines than I am trying to isolate/reproduce the problem. I've seen this problem before when a conference call is made but this occurs after a regular phone call.

Thanks in advance for your time and help.

Paul

Paul Mac Manus