Hey guys, I have a customer that has some odd voice mail issues like station greeting recordings showing up on other users...They swear they are not recording them wrong..The customer wants me to come out and look at it. I figured to make things easier I would default the voice mail and reprogram it. I cannot find any documentation on how to do that. Could someone please send me in the right direction?

*EDIT*
I think I found my answer in the installation guide
"NOTE: MBU SW1-4 and SW2 control the protection of recorded messages."

If this is the case can I default the entire system and reload a database backup? Or do you think I should just reprogram it? We are talking like 8 phones at the most....

Thanks

Last edited by jctsphone; 08/01/13 08:51 AM.