i have a customer whom has a sbx ip 320 and they want to change their auto attendant so when a call comes in the system will automatically answer the call and put them in a queue and while they are in hold/queue they will hear a custom message and all the phones in the group will ring and then someone can pick up to answer the call. Then at night the phones will go to a vm box with a message.

Hope this makes sense


current setup is 3 co lines 5 stations.


thanks in advance.

Last edited by daniel5455; 10/02/13 09:54 PM.