Originally Posted by jeffro7172
well it turns out it didn't forget it's config at all, but active ringing on transfer was off and they weren't waiting long enough to hear the voice mail message. A quick turn on of ringing and they are good to go. If it comes up again, I'll PM someone on how to default the card.

thanks again!

Just a quick fyi ….. when ringing is turned off it is typically because they have music on hold installed.