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Joined: Aug 2002
Posts: 2,608
Moderator-ESI, Shoretel
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Moderator-ESI, Shoretel
Joined: Aug 2002
Posts: 2,608 |
well it turns out it didn't forget it's config at all, but active ringing on transfer was off and they weren't waiting long enough to hear the voice mail message. A quick turn on of ringing and they are good to go. If it comes up again, I'll PM someone on how to default the card.
thanks again! Just a quick fyi ….. when ringing is turned off it is typically because they have music on hold installed.
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