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Joined: Jul 2006
Posts: 43
Member
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OP
Member
Joined: Jul 2006
Posts: 43 |
Is there any third party call accounting software compatible with MBX?
Is there a way to get live SMDR reports for just the ACD groups?
Can the "monitor" port on the front the of MBX be used for this purpose?
We are upgrading an XTS to a MBX. The customer had ACD call accounting software on the ACD supervisors' computer. I'm beginning to think the supervisor is going to be very unhappy.
Thank you for any assistance.
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