I know just enough to get in trouble...

I went into the system (xxxxxx) and turned a phone's ringer on that was previously off (Flash 40 Button 10). Somewhere along the way while I was fumbling through that, I disabled my "press 9 to get an outside line."

Along with that, we have a direct line that you can dial into and enter in an extension # to get a person's desk that has also been disabled. That number now dials directly into the person's office whose phone I turned on the ringer.

Also, we have a night button that tells people you have reached us after hours which also has been disabled.

The automated direct line and after hours was all created in house, so it can be recreated again if need be, I just think I turned something off or on and I can't figure out how to get it back.

Thanks.

Last edited by MnDave; 03/03/14 11:22 AM. Reason: Removed password