Hello,

I do minor service work on an IPOffice with VMpro. The time has been off by 15-20 min. for a while on the phones. As they still have a contract with the big company who sold it, I told them to just call and ask them to fix it remotely. Oddly the Avaya partner said they didn't know how to?????

I took a look myself and found:

Time setting config source was set to none
Time server address is set to the IP of the PC that has the Voicemail pro on it
0 time offset.

I changed the source to voicemail pro manager and the phones are now correct and updated properly for DST. YAY!

However the voicemail timestamps are all off by exactly 6 hours and since the time has been off for such a long time no one knows if it just happened or not. The time is correct on the VMpro PC and I do not see where any offset would be for only the voicemail. Now I'm stumped. Can someone please enlighten me?

Last edited by Not_sirius; 03/13/14 04:40 PM.