Originally Posted by Mars
Thank you for the reply upstateny

No, it shows up as Not installed or no card, i forget the exact wording the system uses when I look at the card config and it shows 684 cards...and all the individual slots

I take out the existing D12 card and put in the D12 PRI and the system just does not recognize the card.


Edit, I had this problem with another card, I ordered and received a second card

So you have tried two different cards? What does tech support say??

If you are replacing a D12 it might be worth booting up without either card and then trying to add the new card.


John Corrigan
New Phone Systems and Service
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