Hi folks. I'm pretty well versed in NEC (25 years of key, PBX and voicemail) but I'm stumped on something.

Customer's existing paging was connected to a trunk port on the 2400 IMX that I just pulled. The 2400 was connected via a trunk port but I had no success in connecting the 8300 the same way. (I think the 2400 was providing a few volts for talk battery.)

I installed a PGD(2) and programmed it up. When I call it seems to "answer" with a higher pitched dial tone for about two seconds, then a very brief interruption to the dial tone and its just slight lower volume-wise.

It seems that dialing any 4 digits at this point stops the dialtone, but doesn't output paging on the RCA port. Of course NTAC is closed now and I'm hoping to resolve this tonight and for future installers with a similar problem.

Thanks for your input.