atcomsystems.ca/forum Forums TDM Business Telephone Systems Toshiba Telephones & Systems Toll free number routed to DID will not roll to voice mail

Is the DN this DID is now pointed to an ACD Agent?

You can also check the previous DID the toll free number was pointed to, "Call Center Host" there might be something your not seeing.

Did you point the DID to another extension as previously asked by Phonemeister?

Have you called the DID number without dialing the toll free number?

Just feel there is something your not sharing.