I'm more of a Cisco Voice guy these days, and haven't been in the PBX world in over 5 years. We have a customer that is running an ESI-200 hybrid system and has a mix of TDM and IP phones. We cut them over to a new internet service and since then, the IP phone we are testing with is coming up as X159 remotely, but in the office it shows it comes up as X108, which is how it is configured.

After testing it in the office, I brought it back to my house, and still has the same problem.

Its as if its grabbing another extensions config when coming in from the outside. I would think that it wouldn't matter as the MAC address is obviously not changing.

I also have had problems finding the correct system programmer for this system. the ones I've downloaded from ESI do not give me the full configuration options that the customer has.

Any help is greatly appreciated!

Thanks in Advance!!

T4RJon

Technical Consultant (Cisco)

CCNA Voice Certified