Thanks for the response.
Do you know if the Comcast modems have protection inside the case that is something worth while to protect the premis equipment??
I understand the UPS install thoughts, do it as well.
The thing that really started me thinking about this in more detail is what happened yesterday. I was called out by a customer to look at his phone extensions on his system the day before. This has a level of evolution since the original install. I did not do the install.
Once I figured out the NON labeled wiring I determined that the two extensions phones that were down were wired through a surge protector.
Such as KSU ->>- Surge ->>- Extension phone.
It was a SurgeGate MLLT1 by ITW
To make things more confusing this was converted from Verizon Landline service to Comcast VOIP. As it turned out the Comcast modem lost line 2 during the event.
How does the surge protector take a hit that blows it out so it will save or give of itself to protect the downstream equipment when the Upstream is the KSU?? AND it was NOT damaged?? I jumpered the surge protection and all worked Ok. Except for line 2 which was dead from modem.
It is not Alexanders world anymore.
Thanks for the input all.
Les
