There is an administrator password
And your getting this when you try and log into the system with the DB Programming software? If yes, then yes you will need to contact a dealer to get you in.

If you feel like re-programming your entire system then you can do as Drew_Ryan posted. The steps to do that are NOT going to be posted in this forum.

Do I need to call a technician to come and reset the system or is there a way I can do it myself?
If your certified on the system then you should have no problem calling Inter-Tel Tech support for help on resetting the password.


Rhett