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Joined: May 2003
Posts: 2,924
Member
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Member
Joined: May 2003
Posts: 2,924 |
The members in the ICD group is the hunt group.
It can be set for UCD, All Ring or Priority. ACD available with extended software.
Sales group 1 is 601. Point DID for to 601 for Day-Night_-Lunch-Break Just in case someone makes a mode change, unless other schedule needed.
If Group has 10 members and 5 max busy set with no Overflow and no mailbox, it should return busy after 5 ext busy.
Main Tab, Distribution Method.
Pana Console has EXTENSIVE help files which explain a lot.
The help files are a separate download from the Console.
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