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Joined: May 2008
Posts: 523
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Joined: May 2008
Posts: 523
We have an MICS with a Flash mail.

Need an option to go to an external number, choosing an individual line works, using a line pool doesn't.

All lines in Line Pool A, Access Codes - Line Pool A = 9. All sets and voicemail ports Line Pool A = Y.

Thought I read somewhere that line pools don't work, must be a destination code and route.

Anyone know the deal?

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Joined: Dec 2003
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Former Moderator-Nortel
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You should use destination code and route.


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Then what is the opposite of Progress?
Joined: Feb 2005
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In voice mail Line pool starts at 1 and not A

Line Pool A = Pool 1
Line Pool B = Pool 2
and so on

CCR/Path X/Transf/Ext/Pool 1/xxx-xxxx

If voice mail allows for route instead of pool then build a route.


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