Call comes in, goes to UCD(5002), UCD goes for 15 seconds, then goes to VM,then goes to the Menu block, which on a no entry condition goes to mailbox 1741. Phones currently have MW of 5002.

DOes a UCD have its own mailbox? Perhaps that is where i made my mistake There is a mailbox 5002, but it does not come up when I point the no-entry condition to it.