Originally Posted by newtecky
...From the Auto Attendant, you may need to program the extensions for blind transfer. If you use the Stratagy voicemail software then you would enter an H after each extension number.

Does that mean the Auto Attendant is part of the voicemail system? These settings I need to change are in the VM system?...and not the phone system?

I don't know which VM SW we are using...and I don't know if I can get set up to administer it. Trying to get access/permissions from the powers that be is difficult around here. It seems they would rather pay an outside company to do things we can do in-house for less.