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Joined: Jun 2006
Posts: 11
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Joined: Jun 2006
Posts: 11 |
We have an OfficeServ 7200 system, and several of my users are reported that they have started hearing beeps randomly during calls. They say they hear a beep followed by a lighter beep, and it repeats every 30 seconds or so for a while and then stops. The customer on the other end does not hear the beeps.
I have no idea where to start looking for this. We really don't use much of the capability of the system.
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Joined: Sep 2001
Posts: 2,360 Likes: 9
Moderator-Executone-Isoetec, Samsung
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Moderator-Executone-Isoetec, Samsung
Joined: Sep 2001
Posts: 2,360 Likes: 9 |
Sounds like it may be a call waiting beep?
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Joined: Jun 2006
Posts: 11
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Joined: Jun 2006
Posts: 11 |
Sounds like it, but I verified with our phone provider that call waiting is turned off on all of our lines.
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Joined: Sep 2001
Posts: 2,360 Likes: 9
Moderator-Executone-Isoetec, Samsung
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Moderator-Executone-Isoetec, Samsung
Joined: Sep 2001
Posts: 2,360 Likes: 9 |
And that's fairly easy to test if they have or not.The questions are how many incoming trunks?Are they equivalent? There aren't too many things that the system can cause a beep.Me I take the providers answer with a grain of salt,it's too easy for them to deny the problem.That's where I would start.
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Joined: Dec 2001
Posts: 232
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Joined: Dec 2001
Posts: 232 |
If they are using headsets a low battery on the headset can cause this. DAMHIK
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