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#600840 05/18/16 05:25 PM
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pmoon Offline OP
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We have an OfficeServ 7200 system, and several of my users are reported that they have started hearing beeps randomly during calls. They say they hear a beep followed by a lighter beep, and it repeats every 30 seconds or so for a while and then stops. The customer on the other end does not hear the beeps.

I have no idea where to start looking for this. We really don't use much of the capability of the system.

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pvj Offline
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Sounds like it may be a call waiting beep?

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pmoon Offline OP
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Sounds like it, but I verified with our phone provider that call waiting is turned off on all of our lines.

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pvj Offline
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And that's fairly easy to test if they have or not.The questions are how many incoming trunks?Are they equivalent? There aren't too many things that the system can cause a beep.Me I take the providers answer with a grain of salt,it's too easy for them to deny the problem.That's where I would start.

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If they are using headsets a low battery on the headset can cause this. DAMHIK


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