|
|
|
|
Joined: Jun 2006
Posts: 11
Member
|
|
Member
Joined: Jun 2006
Posts: 11 |
We have an OfficeServ 7200 system, and several of my users are reported that they have started hearing beeps randomly during calls. They say they hear a beep followed by a lighter beep, and it repeats every 30 seconds or so for a while and then stops. The customer on the other end does not hear the beeps.
I have no idea where to start looking for this. We really don't use much of the capability of the system.
|
|
|
Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.
|
|
|
|
Joined: Sep 2001
Posts: 2,360 Likes: 9
Moderator-Executone-Isoetec, Samsung
|
|
Moderator-Executone-Isoetec, Samsung
Joined: Sep 2001
Posts: 2,360 Likes: 9 |
Sounds like it may be a call waiting beep?
|
|
|
|
|
Joined: Jun 2006
Posts: 11
Member
|
|
Member
Joined: Jun 2006
Posts: 11 |
Sounds like it, but I verified with our phone provider that call waiting is turned off on all of our lines.
|
|
|
|
|
Joined: Sep 2001
Posts: 2,360 Likes: 9
Moderator-Executone-Isoetec, Samsung
|
|
Moderator-Executone-Isoetec, Samsung
Joined: Sep 2001
Posts: 2,360 Likes: 9 |
And that's fairly easy to test if they have or not.The questions are how many incoming trunks?Are they equivalent? There aren't too many things that the system can cause a beep.Me I take the providers answer with a grain of salt,it's too easy for them to deny the problem.That's where I would start.
|
|
|
|
|
Joined: Dec 2001
Posts: 232
Member
|
|
Member
Joined: Dec 2001
Posts: 232 |
If they are using headsets a low battery on the headset can cause this. DAMHIK
|
|
|
|
Forums84
Topics94,524
Posts640,007
Members49,851
| |
Most Online5,661
May 23rd, 2018
|
|
|
1 members (JBean3329),
230
guests, and
40
robots. |
|
Key:
Admin,
Global Mod,
Mod
|
|
|
|
|
|
