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Joined: Mar 2016
Posts: 4
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OP
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Joined: Mar 2016
Posts: 4 |
System Information Inter-Tel 9.006 DB Studio 1.53 Keysets: Executive 550.4500
Hi - IT/System Admin here. I'm looking to get some help. Using an older phone system and we have no reporting set up and are beginning to suffer for it.
Ideally 2 reports. One that will show Users Logged into their Hunt Group at any given moment. Then another that could show the number of calls that were allowed to roll over to another Member of the Hunt Group.
Is there a way to get anything like this set up using the Intertel software??? I've looked at it and the reporting options that are currently available are extremely limited.
Any help/advice would be much appreciated!
Thanks, Chris
Inter-Tel 9.006 DB Studio 1.53 Keysets: Executive 550.4500
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