We upgraded our XTS-IP from a flash VM card to a Pathfinder IS HDD VM card. Since then, the MWI on all the extensions is not turning on when there is a message for that ext.

The original VM card used 8 virtual ports (172-179)
When the Pathfinder installed, the system allocated the additional 4 virtual ports (180-183), which renumbered the physical ports 180 and above by 4.

We are using a “BASIC” Class of Service Setting
9.1 Message waiting 3. On every message
9.2 MWI Set sequence
9.3 MWI Clear sequence
9.4 Event handler group 5

Is there supposed to be something in the MWI Set and Clear sequences? They are currently blank.

(FYI: I am just an IT guy helping our phone tech who has a lot of Vodavi experience)