Having an issue that is about to drive me crazy. Have a client with a new Encore 3000, they already had a Bogen RM-350D for overhead music. They asked if they could page from the Encore through the existing Bogen.

The best we have been able to do, is get it to mute the music, you get about 1 second of audio over the speakers, then the phone displays "Line Disconnected"

We have tried both a Station Port & CO Line Port. Currently it is connected to CO Line 4, going to a 600 Ohm transformer, into the Mic port on the Bogen.

Any help would be appreciated, or if you can recommend a proven alternative to the Bogen for use with the Encore. Needs to have a FM Tuner, and be able to mute the music automatically upon a page from the phone system.