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Encore 3000 Paging Question
#60673 10/14/08 03:31 PM
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Having an issue that is about to drive me crazy. Have a client with a new Encore 3000, they already had a Bogen RM-350D for overhead music. They asked if they could page from the Encore through the existing Bogen.

The best we have been able to do, is get it to mute the music, you get about 1 second of audio over the speakers, then the phone displays "Line Disconnected"

We have tried both a Station Port & CO Line Port. Currently it is connected to CO Line 4, going to a 600 Ohm transformer, into the Mic port on the Bogen.

Any help would be appreciated, or if you can recommend a proven alternative to the Bogen for use with the Encore. Needs to have a FM Tuner, and be able to mute the music automatically upon a page from the phone system.

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Re: Encore 3000 Paging Question
#60674 10/15/08 01:58 PM
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Try using a Radio Shack Audio Isolation Transformer (p/n 273-1374 )

Wiring Info:

White and Black wires are the Primary Pair which goes to station side. The red and Yellow wires are the Secondary Pair, which goes to the paging equipment.
It worked for me.
Also disable dial tone detect on that line.

Good Luck!

Re: Encore 3000 Paging Question
#60675 10/15/08 04:46 PM
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Thanks BC..

What type of paging equipment are you using?

Re: Encore 3000 Paging Question
#60676 10/16/08 12:41 AM
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Valcom zone control unit with valcom self amplified horns and speakers. I have mine wired to a station port I believe.


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