I get it. When you first log into Call Router (CR going forward) look at the Routing Exts tab. What is the monitored extension number? That's where you need to route calls to in database programming. Assuming x150, try sending each DNIS/DID number in the Axxess which needs to be identified to this extension. When the call hits there, CR will look up the DNIS/DID number in its database and act on the call by modifying the data as defined on the Dbase Individual tab in the CR Administrator.

I'm assuming this is all still programmed. If not, I think we're getting in a little deeper than I can articulate in print. I'd recommend checking out this page as it has a PDF outlining exactly what you're requesting.

Good luck!


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