Customer has one malicious and nuisance caller to either be blocked or routed to an announcement box telling him his call cannot be completed. Carrier cannot do it because it is a PRI DID. Unfortunately, the customer has to have live answering for all incoming calls (or everybody but this yahoo), or I would let the AA route it. He does primarily call one DID number, but occasionally will call the main DID for the office. Everything I am reading indicates there is nothing I can do unless the AA has the opportunity to get it first. Does anyone have a creative work around for this dilemma. I think they are on 6.1.