What happens when he starts blocking his caller ID *67?
I was guessing they are pretty stupid not to have done so yet lol.
Per above - Do not lead on that the number is blocked or they will use another phone or use *67
It is a Call Pilot. So I can set up a CCR with TTS and a timeout to Receptionist, and that would give enough time for the AA to recognize the CID and deal with it?
No
Do as NTLayoff suggested