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Joined: Sep 2006
Posts: 119
Member
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OP
Member
Joined: Sep 2006
Posts: 119 |
Hi All,
One of my clients recently had all their PoTS lines cut due to NBN (after a particular major telco forgot to tell them)
Anyway, we got them up on a SIP Trunk quickly and they can make a receive calls.
Since changing to the SIP Trunks, they say that they can't transfer calls any longer and that the answering machine (which is just a SLI extension) isn't answering the calls after hours.
Is there anything different with the Dial Plans on SIP trunks? I assumed it would all just go the same way and follow the existing routing setup.
I can't get to site currently to look as I'm in Sydney and they're in Perth,
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