Somebody could have dialed the extension internally and pressed the msg key option on the phone and then hung up on he call ..this will also bring on the message lamp on the phone
program a call log key into a flex button (trans/pgm 57) the use it to go into missed calls option 3 and delete to log in there and in should go out.

In programming in pgm 113 call wait you can turn the option off of internal/external only.



emeraldpaddy