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Joined: Nov 2014
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OP
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I'm having trouble sorting out why the MSG wait indicator is blinking on a station and there are no messages in the user's voicemail box. The lady told me that someone tried to send her an internal message from a different station. That may be the cause, but not sure. How do I clear this or listen to an internal message?
Thanks in advance!
JT
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Joined: Oct 2004
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Try dialing the Message wait answer code. Lift handset and dial 663
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Joined: Aug 2003
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Moderator-Vertical, Vodavi
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Moderator-Vertical, Vodavi
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Joined: Jan 2008
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Retired Moderator
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Usually if the light is coming from the voice mail system, just leave a new message in the box and then clear it, the light will then "catch up" and go out. The msg light will light up on a phone that has no voice mail button as well, when the user gets a new message. If this is a message waiting from another phone, just press the lit button and call it!
Last edited by Derrick; 06/16/18 08:54 PM.
www.myrandomviews "Old phone guys never die, they just get locked in some closet with an old phone system and forgotten about" Retired, taking photographs and hoping to fly one of my many kites.
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Joined: Apr 2007
Posts: 48
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Somebody could have dialed the extension internally and pressed the msg key option on the phone and then hung up on he call ..this will also bring on the message lamp on the phone program a call log key into a flex button (trans/pgm 57) the use it to go into missed calls option 3 and delete to log in there and in should go out.
In programming in pgm 113 call wait you can turn the option off of internal/external only.
emeraldpaddy
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