Took over a dsx 80 and installed intramail for client. A doctors office, set up a standard greeting table, for appointments press this for refills press that etc.When voice mail answers inbound call and patient picks correct choice it transfers correctly to proper ext.. If some one answers that ext. and says please hold and then presses hold, outside caller is then transferred to that ext. voicemail greeting instead of music on hold. I have never seen this and wonder if intra mail is defective. R3.22 software this is first NEC system for me, and after logging in to system and settings for intra mail I'm not seeing any conflicts.
Thanks
Jacktelco
Formerly Jacktel on this site