Hi, we're having problems from time to time with AA greetings being erased where I would simply do the vm flush.

Unfortunately, we have one SBX KSU where I am not getting anything (no response at all) and not even sure if I am able to connect to the vmail as it would normally prompt me to enter the password after pressing "Enter" but not getting anything at all.

I tried rebooting the SBX and my laptop but to still not geting anything... although it looks like I'm connected because the LAN X or disconnect can be clicked.

Connecting to the SBX PC Admin is no problem at all.

Need help.

Thanks and regards,
Sonny