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SBX vm flush - unable to execute
#633610 11/05/19 05:10 AM
Joined: Nov 2010
Posts: 140
sonny88 Offline OP
OP Offline
Joined: Nov 2010
Posts: 140
Hi, we're having problems from time to time with AA greetings being erased where I would simply do the vm flush.

Unfortunately, we have one SBX KSU where I am not getting anything (no response at all) and not even sure if I am able to connect to the vmail as it would normally prompt me to enter the password after pressing "Enter" but not getting anything at all.

I tried rebooting the SBX and my laptop but to still not geting anything... although it looks like I'm connected because the LAN X or disconnect can be clicked.

Connecting to the SBX PC Admin is no problem at all.

Need help.

Thanks and regards,

Comdial Vertical Telephones & Equipment
Re: SBX vm flush - unable to execute
sonny88 #633972 12/03/19 04:49 PM
Joined: Jan 2008
Posts: 3,813
Retired Moderator
Retired Moderator
Joined: Jan 2008
Posts: 3,813
I see you have had no response to this. It is a bit confusing, the VM is programmed thru PC admin along with the other features of the KSU so I am not sure what you mean by not connecting? If I had to guess this seems like a default the system may be your best bet, if you are still having problems.

"Old phone guys never die, they just get locked in some closet with an old phone system and forgotten about"

Retired, taking photographs and hoping to fly one of my many kites.
Re: SBX vm flush - unable to execute
sonny88 #637538 07/22/20 01:03 AM
Joined: Nov 2010
Posts: 140
sonny88 Offline OP
OP Offline
Joined: Nov 2010
Posts: 140
Thanks Derrick for the help but I haven't had the chance to go back onsite due unavailability of the client and then the covid-19 happened. I will try to default the system go from there. I am still waiting for the client's availability for my onsite. Client is really scared of the on-going covid-19 threat. Thanks again.

Moderated by  EV607797, MnDave, nfcphoneman 

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