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SBX vm flush - unable to execute
#633610 11/05/19 05:10 AM
Joined: Nov 2010
Posts: 140
sonny88 Offline OP
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Hi, we're having problems from time to time with AA greetings being erased where I would simply do the vm flush.

Unfortunately, we have one SBX KSU where I am not getting anything (no response at all) and not even sure if I am able to connect to the vmail as it would normally prompt me to enter the password after pressing "Enter" but not getting anything at all.

I tried rebooting the SBX and my laptop but to still not geting anything... although it looks like I'm connected because the LAN X or disconnect can be clicked.

Connecting to the SBX PC Admin is no problem at all.

Need help.

Thanks and regards,
Sonny

Comdial Vertical Telephones & Equipment
Re: SBX vm flush - unable to execute
sonny88 #633972 12/03/19 04:49 PM
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I see you have had no response to this. It is a bit confusing, the VM is programmed thru PC admin along with the other features of the KSU so I am not sure what you mean by not connecting? If I had to guess this seems like a default the system may be your best bet, if you are still having problems.


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"Old phone guys never die, they just get locked in some closet with an old phone system and forgotten about"

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Re: SBX vm flush - unable to execute
sonny88 #637538 07/22/20 01:03 AM
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sonny88 Offline OP
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Thanks Derrick for the help but I haven't had the chance to go back onsite due unavailability of the client and then the covid-19 happened. I will try to default the system go from there. I am still waiting for the client's availability for my onsite. Client is really scared of the on-going covid-19 threat. Thanks again.


Moderated by  EV607797, MnDave, nfcphoneman 

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