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Joined: Dec 2003
Posts: 2,086
Former Moderator-Nortel
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Former Moderator-Nortel
Joined: Dec 2003
Posts: 2,086 |
I hope I am reading you correctly.
You want after hours calls to be answered to give information - but let nobody leave a message ?
Best way is to have Evening and or Non-Business times play a greeting that is blank.
Then set up CCR to have Path 0 = INFO.
And when the announcement is finished select Disconnect.
ALSO - set for that timeframe in the Table, Disable DN Dialing - check the box.
Call comes in - INFO is given out, they cannot DN dial and get disconnected after the message.
If CON is the opposite of PRO
Then what is the opposite of Progress?
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